1. What is Jeay Trendz?

Jeay Trendz is a fashion brand that specialises in providing high-quality, trendy clothing for men and women.

2. How can I place an order?

You can place an order through our website, via Instagram DMs, or through WhatsApp. Simply browse our collections, select the items you wish to purchase, and follow the instructions to complete your order.

3. How can I pay for my order?

We accept payments through various methods, including bank transfers, online payments, and cash on delivery (COD) for selected locations.

4. Can I cancel or modify my order?

Once an order is placed, it cannot be modified. However, you may cancel your order within 24 hours of placing it by contacting our customer service team.

5. How long will it take to receive my order?

Delivery times vary depending on your location. Standard delivery typically takes 5-10 working days after payment confirmation.

6. Do you offer international shipping?

Yes, we offer international shipping. Please contact us for more information on shipping rates and delivery times to your location.

7. What is your return policy?

We accept returns for items that are faulty or damaged. Please contact our customer service team within 7 days of receiving your order to initiate a return.

8. Can I exchange an item?

Yes, you can exchange an item for a different size or color, subject to availability. Please contact our customer service team for assistance with exchanges.

9. Do you offer customization services?

Yes, we offer customization services for select items. Please contact our customer service team for more information.

10. How can I contact Jeay Trendz for further assistance?

You can contact us through our website, via Instagram DMs, or through WhatsApp. Our customer service team will be happy to assist you.